Why we’re adjusting our prices: a commitment to quality and service

At Happythreads, we know the dedication and hard work it takes to care for others. Healthcare professionals like you inspire us to create scrubs that don’t just meet your needs but exceed them in comfort, durability, and style.

That’s why this decision wasn’t made lightly. We’re adjusting our prices in response to global and local challenges to ensure we can continue delivering the high-quality scrubs you rely on. Transparency is important to us, so we want to share the reasons behind this adjustment and how we remain committed to supporting you.

The reasons behind our price adjustment 

Global shipping delays impact on prices in 2024 

In 2024, a post-pandemic surge in global trade has led to significant congestion at ports worldwide. Ships are facing long delays to dock and unload cargo, creating bottlenecks that increase operational costs for businesses. These challenges directly impact our ability to deliver scrubs to you efficiently and affordably.

Rising costs of sustainable fabrics

The cost of high-quality, sustainable fabrics - core to our scrubs - has risen by 10-15% this year. These materials, often sourced internationally, are also affected by higher shipping fees and logistical complexities. Despite these rising costs, we remain committed to using premium fabrics to ensure the durability and comfort you count on.

Inflation and wage increases

Inflation has driven wage increases across the global supply chain. Shipping companies, logistics providers, and even our manufacturing partners have raised salaries to retain skilled workers, which adds to operational expenses. These adjustments, while necessary, contribute to the rising costs of delivering our products.

Higher shipping fees

Shipping costs have increased significantly within the UK, with couriers like Royal Mail and other carriers reporting rising fees. Fuel price hikes, labour shortages, and growing demand are key factors behind this surge, directly impacting both inbound and outbound logistics for our scrubs.

Investing in customer support for a better experience

At Happythreads, we believe in having real people to support you. Our dedicated team of five is here to assist you via phone, email, and chat, providing the personalised service you deserve. Maintaining this high standard of customer care is an essential part of who we are.

What this means for you

Starting in December, you’ll notice a slight increase in the prices of our scrubs. We want to give you time to plan and take advantage of current pricing before the adjustment.

We understand this news might not be easy to hear, but these changes are essential to maintaining the high standards of quality, comfort, and service that you’ve come to expect from Happythreads.

Why durable scrubs are a smart investment 

Premium fabrics ensure long-lasting performance 

Our scrubs are designed to last, making them an investment that pays off over time. Durable enough to withstand the rigours of your workday, they continue to offer unmatched comfort and style shift after shift.

Here’s what makes Happythreads scrubs a smart choice:

• Premium fabrics: high-quality materials that are soft, breathable, and sustainable.
• Exceptional fit: styles tailored to move with you, providing all-day comfort.
• Long-lasting wear: built to endure the demands of your profession, saving you money in the long run.

Frequently asked questions about our price adjustment 

Why are scrub prices increasing now? 

This adjustment is a response to rising operational costs across shipping, materials, and wages. We’ve absorbed these costs for as long as possible to minimise the impact on you.

Will there be more price changes in the future? 

We’re hopeful that as global conditions stabilise, we can revisit and reduce prices in the future.

Thank you for choosing us! 🧡

We’re deeply grateful for your loyalty and support. It’s your dedication to your profession that inspires us to keep innovating and improving. We’re proud to be your partner, providing scrubs that help you feel confident and comfortable every step of the way.

If you have any questions, please don’t hesitate to reach out to us at wecare@happythreads.com.

Thank you for trusting Happythreads. We’re here to support you, just as you support your patients and communities.